Return Policy
Return Policy
Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.
Returns Window
You have 30 calendar days from the date you received your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
Return Shipping Costs
Defective or Incorrect Items: If you received a damaged, defective, or wrong item, we will cover all return shipping costs and provide a prepaid return label.
Change of Mind: If you are returning an item because you changed your mind or ordered the wrong size/color, you will be be provided a label to return.
How to Start a Return
To initiate a return, please follow these steps:
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Contact our customer support team at mc@michaelcorzo.com with your order number and reason for return.
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Once your return is approved, we will provide you with instructions and the return shipping address.
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Pack the items securely and ship them back to us. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Refunds
Once we receive your item, we will notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment.
Depending on your card issuer or bank's policies, funds typically appear in your account within 1-3 business days.
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