FAQs

About Our Jewelry

Are your pieces handcrafted?

Rocksmith Studio carries a mix of handcrafted items and handpicked items from other local vendors. Each item is one-of-a-kind or made in small batches, reflecting our commitment to quality and craftsmanship.

What materials do you use?

We work with natural stones, minerals, and earth-inspired materials. Each product listing includes specific material details so you know exactly what you're getting.

Do you offer custom or personalized pieces?

We occasionally take custom orders. Please reach out to us directly via our contact page to discuss your ideas and availability.

Orders & Shipping

How long does it take to process my order?

Because our pieces are handcrafted, please allow 3–5 business days for order processing before shipment.

Do you ship internationally?

We currently ship within the United States. International shipping options may be available — please contact us for more information.

How can I track my order?

Once your order ships, you'll receive a confirmation email with tracking information.

Returns & Exchanges

What is your return policy?

We want you to love your purchase. If you're not satisfied, please contact us within 30 days of receiving your order to discuss a return or exchange. Items must be in their original, unworn condition.